One fee for the whole lab
and credits on top
Elnora's price has two parts: an annual platform fee for your whole organisation, which is how we make money, and credits that pay for the work Elnora does at what it costs us.
Platform fee
Annual, fixed for the year
Set by the size of your organisation and the value Elnora brings to it.
- Your whole team
- Every scientist and every agent capability, on one fee.
- Integrations
- Elnora connected to your files, data and systems.
- Forward-deployed engineering
- Our engineers beside your team, with hackathons and training.
- Support
- A customer success manager who knows your account, all year.
- Security and compliance
- Single sign-on, role-based access, an audit log and the certifications below.
Credits
The work, at what it costs us
Loaded up front and drawn down as Elnora works.
- Agentic work
- The models Elnora and its specialists run for your tasks.
- File uploads
- Reading and indexing the documents you add.
- Research
- Searches across the web, literature, patents and scientific databases.
- Compute
- Sandbox time for running code and calculations.
- File storage
- Your files and what Elnora extracts from them.
Everything included, from the first login
What each of these does, in full, is on the agent page.
The agent
Scientific tools
The methods your work needs, already connected
Scientific skills
Work that comes back the way a scientist would do it
Specialists
Depth where the work gets hard
Sandbox
A deterministic way to run code and do the calculations
What it reads
Your knowledge base
Elnora starts from how your lab already works
Scientific databases
The latest published data, at the moment it is needed
Your files
Your existing files work as they are
Memory
It picks up your conventions and works the way your lab does
How your team works with it
The web app
Open it and work, from any browser
The command line
Your engineers script it into what they already run
REST API
Elnora inside the systems your company already runs
Hosted MCP server
Your own agents put Elnora to work
Security and your data
Certifications
ISO/IEC 27001:2022 certified · SOC 2 Type 2 attested
Single sign-on
Google, Microsoft or your own identity provider
Access control
You decide who sees what
Audit log
Whether a person or the agent acted, and when
Data residency
US hosting, EU on request
No training on your data
Your work stays yours
99.0% uptime SLA
A contractual monthly uptime commitment
GDPR terms
A Data Processing Addendum with Standard Contractual Clauses
Setup and support
Onboarding
Working on your own data from the first week
Training
Your team gets good at it fast
Support
A person who knows your account, through the year
Our engineers
Beside your scientists on the first project
Frequently asked questions
How much does Elnora cost?
An annual platform fee, and credits on top for the work Elnora does. The fee is set by the size of your organisation and the value Elnora brings to it.
What do credits get spent on?
Agentic work by the models, file uploads, research across the web, literature, patents and scientific databases, compute and file storage. Routing, caching and reusing what Elnora already knows keep those costs down.
Do you mark up model prices?
No. You pay what the models cost us, so when model prices fall your usage cost falls with them.
Does Elnora charge per user?
No. One annual fee covers the whole lab, however many people you put on it.
What happens when credits run out?
Just top it up, or turn on automatic top-up, and you are good to go again.
Is there a fee to add credits?
No. The sum you load is the sum you spend on your work, across the whole team.
Do credits expire?
Yes, one year after purchase.
Are credits refundable?
No, except where the law requires a refund.
Can we use our own model keys?
Yes. Bring your provider key, the model bills reach you directly, and the platform fee stays the same.
Is there a monthly subscription?
No. We serve you better on an annual contract, because we put a lot of effort into your success.
How do we pay?
The annual fee by invoice, and credits up front by card in the platform.
Is tax included?
No. Fees are stated before tax, and any that applies in your country is added to the invoice.